Consequences for Promatrix

In this chapter the internal and external consequences will be explained for Promatrix. Following these consequences the steps Promatrix has to take in order to succesfully implement Additive Manufacturing (Selective Laser Melting).

Internal:

Production:

The switch of production method from CNC-milling to Selective Laser Melting will change the machines in the machine park of Promatrix. The thirteen currently owned CNC-machines will have to be replaced SLM®280 Production Series Selective Laser Melting machines from SLM solutions. Furthermore, the current employees will have to be trained to understand and be able to operate the new machines and this new technology.

Maintenance:
If the switch will be made from CNC to SLM there is no need for a big inspection of the machine. The only further maintenance needed is the upkeeping of the machine.

Engineering:

The switch to Selective Laser Melting into the core business of Promatrix will have a relatively low impact on the engineering-process it currently maintains. Despite increasing the geometrical freedom in the design of the product, which can increase its workload. This extra workload is fully in hands of the customer, thereby not affecting Promatrix.

Supply chain management:

The supply chain will not be affected much when Promatrix changes from CNC to SLM. The biggest change is that they need to have aluminium powder instead of blocks. So, they need new suppliers and space for inventory. The customers who are not attached to quality will not notice a change, however the customers who value quality will notice a change since the mechanical characteristics will change.

 

External:

Stakeholder analysis:

1.      The power of the suppliers is high because the aluminium they deliver is essential for the production process of Promatrix. The interest however is limited because the supplier of Promatrix has multiple customers which makes them less liable of Promatrix. Thus, the suppliers should be kept satisfied, as can be seen in the stakeholder-matrix. To keep the suppliers satisfied, Promatrix should thus make sure that they keep the current supplier informed on the upcoming changes and mentioning to the new supplier the status of the implementation of the new production method.

2.      The power and interest of the customers is high. They determine the criteria the product has to meet which has a big influence on the qualified production process. If we look at the customers in the stakeholder-matrix they can be seen as a stakeholder that will have to be managed closely. The quality of the mold needs to stay the same or undertake minimal change in order to keep the customers satisfied.

3.     
The power of the competitors is low and the interest is low. It is important for Promatrix to know what their competitors are up to. However, they do not have a big influence on whether Promatrix switches to SLM or not. In the stakeholder-matrix this corresponds with monitoring of the stakeholders

4.      The power and interest are both high for the employees. Thus, it is important to manage them closely. The changing in the production process will have a high influence on the day-to-day activities of all the employees. To minimize the resistance there needs to be a change plan made.

All the important stakeholders are shown clearly in figure 1.


Figure 1: Stakeholder-matrix



Influence on strategy:

If Promatrix would make the switch to SLM printing. They would have to undergo the following changes:

They would have to keep their suppliers posted about the upcoming change and investigate whether they can continue with the same supplier or if they are in need for new ones for the aluminium powder.

Furthermore, their customers would have to deal with a decrease of mechanical characteristics. So Promatrix might have to start prioritizing a new type of customer.

On top of this Promatrix would have to teach their employees this new way of working and find something to make their work less monotone to keep their employees satisfied.

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